Last Updated: December 21, 2020
Trilogy Software Inc (“Trilogy”/”we”/”us”) makes certain cloud-based web services available for professional tax preparation by accountants and bookkeepers through our websites www.taxfolder.com and www.dossierfiscal.com (together the "Website") on a subscription-model through the TaxCyle store located at www.taxcycle.com (the "Cloud Services"). These Terms of Service (the “Terms”) govern any access to and use of the Cloud Services and by registering for or accessing/using the Cloud Services you are indicating that you have read and that you understand and agree to be bound by these Terms which are supplemental to the license terms that apply for use of any of our connected desktop products. If you are agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and to bind them to these Terms (in which case, the references to “Customer,” "you" and "your" in these Terms, except for in this sentence, refers to that organization or entity).
BY ACCESSING, USING, OR DOWNLOADING ANY MATERIALS THROUGH THE CLOUD SERVICES, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE AND MUST CEASE USE OF THE CLOUD SERVICES IMMEDIATELY.
1. About the Services. The Cloud Services integrate with Trilogy’s desktop products and are intended to automate and facilitate electronic signature as well as the upload, sharing management and storage of tax-related documentation and engagement workflow tools. Trilogy does not offer tax advice and in using specific features of the Cloud Services, users are advised to ensure compliance with their federal, provincial, and local laws. Any use of the Cloud Services (including content and tools provided by us) is not intended to and does not create a professional-client relationship between Trilogy and any tax preparer or client of a tax preparer.
3. License Grant. The Cloud Services are protected by copyright, trade secret, and other intellectual property rights laws. Trilogy grants You a limited, non-exclusive, non-transferable right and license to use (and permit use by your clients) the Cloud Services during the agreed subscription term. Except for rights expressly granted to You hereunder, Trilogy reserves all other rights, title and interest in and to the Cloud Services and the underlying technology and Intellectual Property Rights used to provide the Cloud Services. Customer acknowledges that only Trilogy shall have the right to maintain, enhance or otherwise modify the Cloud Services and Trilogy technology unless specific permissions are granted to Customer in a separate agreement with Trilogy.
4. Service Restrictions. You shall use the Cloud Services solely as contemplated in these Terms and shall not directly or indirectly license, sublicense, sell, resell, lease, transfer, assign, distribute, time share the Cloud Services. You shall not, except to the extent expressly agreed upon in writing by Trilogy:
5. Compliance; Restricted Use. In addition to the restrictions in Section 4 above, You shall not use or permit use of the Cloud Services for any illegal purpose or in any manner inconsistent with the provisions of these Terms. Trilogy reserves the right (but will have no obligation) to remove or refuse to distribute any content and to terminate users for breach of these Terms. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of our users and the public.
6. Third Party Software. The technology underlying the Cloud Services may incorporate and embed software and other technology owned and controlled by third parties. Any such third-party software or technology that is incorporated in the Cloud Services falls under the scope of these Terms. Such third-party software is licensed; not sold and will be provided to You on the license terms of these Terms unless additional or separate license terms apply as indicated at the time of account access.
7. Client Data Terms. To the extent the Cloud Services collect, procure, gather, store, process or have access to any Client Data (being all identifying information relating to a client of Yours, that is submitted by or made available by You or directly by that Client through the Cloud Services) You are solely responsible for obtaining the requisite permission from such Clients for use of Client Data in connection with the Cloud Services. Trilogy does not represent, warrant or undertake that the Client Data available through the Cloud Services will at all times be accurate, error-free, up to date or complete.
10. Intellectual Property. Subject to the limited rights expressly granted in these Terms, Trilogy reserves all rights, title and interest in and to the Cloud Services, including all related intellectual property rights. No rights are granted to Customer in the Cloud Services pursuant to these Terms other than as expressly set forth in these Terms. For greater certainty, Trilogy retains ownership of all intellectual property rights of any kind related to the Website and the Cloud Services including applicable copyrights, patents, trademarks and other proprietary rights. Other trademarks, service marks, graphics and logos used in connection with the Cloud Services may be the trademarks of other third parties. TRILOGY, TAXFOLDER, DOSSIERFISCAL, DOXCYCLE, TAXCYCLE and all other trademarks that appear, are displayed or are used on the Website or as part of the Cloud Services are registered or common law trademarks or service marks of Trilogy Software, Inc. These trademarks may not be copied, downloaded, reproduced, used, modified or distributed in any way without prior written permission from Trilogy.
11. Term and Termination: These Terms shall continue for as long as You have paid the relevant fees to use the Cloud Services for the applicable term set out on the Pricing Page at https://www.taxcycle.com/pricing a and agreed to when You purchase Your license; however, it may be terminated sooner as provided in this Section 11. You may terminate these Terms by ceasing use of the Cloud Services at any time and closing your account. Trilogy may terminate these Terms immediately by providing You with written notice if any of the following events occur: (a) You fail to pay any amount due to Trilogy or its applicable distributor within thirty (30) days after Trilogy or its applicable distributor gives You written notice of such non-payment; (b) You are in material breach of any non-monetary provision of these Terms, which breach, if capable of being cured, is not cured within thirty (30) days after Trilogy gives You written notice thereof; or (c) You have committed a material breach of these Terms which cannot be cured.. In addition to this Section, the Sections entitled Disclaimer of Warranties, Limitation of Liability, Payment Terms, Confidentiality and General shall continue in force even after any termination of these Terms. No termination of these Terms will entitle You to a refund of any amounts paid by You to Trilogy or affect any obligations You may have to pay any outstanding amounts owing to Trilogy. Upon any termination by Trilogy, You shall cease all use of the Cloud Services.
12. Payment Terms: You shall pay Trilogy the subscription fees specified on the Pricing Page for your term subscription to the Cloud Services in the amounts and at the times indicated. Subscriptions will automatically renew (if You signed up for autorenewal) unless terminated in accordance with the terms in Section 11 above. For renewed subscriptions and any subscription that has been selected by You to auto-renew, Trilogy will bill You for the same license type and subscription on the anniversary of the date on which You subscribed using the same credit card information kept on file for You in the payment tranches previously agreed to by You. Reminders on auto-renewal are sent to you so you have the opportunity to cancel or change your order preferences. You can cancel auto-renewal at any time through the account options in your online account. All charges and fees specified are exclusive of and do not include any taxes, duties or similar charges imposed by any government (“Taxes”). You agree to pay or reimburse Trilogy for all such Taxes (other than taxes on the net income of Trilogy).
13. Suspension of Service: Access to the Cloud Services is subject to payment of the applicable fees and compliance with the license terms set out in these Terms. If Customer’s account is thirty (30) days or more overdue (except with respect to charges then under reasonable and good faith dispute), in addition to any of its other rights or remedies, Trilogy reserves the right to suspend the Cloud Services including access by the Customer and its clients, without liability, until such amounts are paid in full.
14. Warranties: Trilogy warrants that it will provide the Cloud Services in a manner consistent with general industry standards reasonably applicable to the provision thereof.
15. DISCLAIMER OF WARRANTIES: THE CLOUD SERVICES AND ANY DOCUMENTATION ARE PROVIDED “AS IS,” WITHOUT ANY REPRESENTATIONS, CONDITIONS, AND/OR WARRANTIES OF ANY KIND. WITHOUT LIMITATION, TRILOGY AND ITS AFFILIATES, LICENSORS, SUPPLIERS, SUBCONTRACTORS DISCLAIM ANY EXPRESS OR IMPLIED REPRESENTATIONS, CONDITIONS, AND/OR WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, DURABILITY, TITLE, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE WHETHER ARISING BY STATUTE, COURSE OF DEALING, USAGE, OF TRADE, OR OTHERWISE. EXCEPT AS OTHERWISE EXPLICITLY PROVIDED IN THESE TERMS, THE ENTIRE RISK OF THE USE OF THE CLOUD SERVICES SHALL BE BORNE BY YOU. NEITHER TRILOGY NOR ANY OF ITS AFFILIATES, LICENSORS, SUPPLIERS, SUBCONTRACTORS MAKE ANY REPRESENTATION OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES ABOUT THE SUITABILITY OF THE CLOUD SERVICES AND/OR DOCUMENTATION OR ITS ACCURACY OR ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING THE CLOUD SERVICES. WHILE TRILOGY USES REASONABLE COMMERCIAL EFFORTS IN ACCORDANCE WITH GOOD PRACTICE TO MAINTAIN THE SECURITY OF YOUR DATA, THE INTERNET CONTAINS CERTAIN INHERENT RISKS AND TRILOGY EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR ANY CLAIMS, LOSSES OR DAMAGES THAT MAY ARISE FROM ANY THIRD PARTY ACCESSING YOUR DATA WITHOUT YOUR PERMISSION.
16. LIMITATION OF LIABILITY: NEITHER TRILOGY NOR ANY OF ITS AFFILIATES, LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS SHALL HAVE ANY LIABILITY TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES ARISING FROM THESE TERMS, RELATED TO THE ACCESS OR USE (OR INABILITY TO ACCESS OR USE) THE CLOUD SERVICES AND ANY CONTENT STORED IN OR BY THE SAME IN RELATION TO THE SOFTWARE, SERVICES AND/OR DOCUMENTATION FOR ANY INDIRECT, RELIANCE, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF OR DAMAGE TO DATA, BREACH OF SECURITY OR OTHER UNAUTHORIZED ACCESS OF DATA, BUSINESS INTERRUPTION, LOSS OF DATA, REPLACEMENT OR RECOVERY COSTS, OR OTHER COMMERCIAL OR ECONOMIC LOSS, WHETHER ARISING FROM CONTRACT, EQUITY, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER THEORY OF LIABILITY, EVEN IF TRILOGY (INCLUDING ITS AFFILIATES, LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR THEY ARE FORESEEABLE. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH OR DEFAULT IS A BREACH OF A FUNDAMENTAL CONDITION OR TERM OR FUNDAMENTAL BREACH. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF TRILOGY (INCLUDING ITS AFFILIATES, LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS) TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES ARISING FROM THESE TERMS AND/OR RELATED TO THE SERVICES PROVIDED TO YOU BY TRILOGY (INCLUDING ITS AFFILIATES, LICENSORS, SUPPLIERS, SUBCONTRACTORS AND/OR DISTRIBUTORS), EXCEED THE FEES PAID BY YOU FOR THE USE OF THE CLOUD SERVICES.
THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY CONSTITUTE AN ESSENTIAL PART OF THESE TERMS. YOU ACKNOWLEDGE THAT BUT FOR THE DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS AND LIMITATION OF LIABILITY, NEITHER TRILOGY NOR ANY OF ITS LICENSORS OR SUPPLIERS WOULD GRANT THE RIGHTS GRANTED HEREIN.
17. Release and Indemnification. You agree to indemnify and hold harmless Trilogy from and against any and all claims and expenses, arising out of your use of the Cloud Services, including but not limited to your violation of these Terms. If you have a dispute with one or more Clients, you release Trilogy from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
18. Confidentiality. “Confidential Information” means information of a party (“Disclosing Party”) that the other party (“Receiving Party”) receives in connection with the Cloud Services, which are based on the circumstances under which it was disclosed, a reasonable person would believe to be confidential to the Disclosing Party, including, without limitation, customer information, transactional information and any other non-public content posted, transmitted or accessed through the Cloud Services. A Receiving Party shall: (i) limit access and use of Disclosing Party’s Confidential Information to those of Receiving Party’s employees and agents that require such access and use in connection with the Cloud Services; (ii) not disclose Disclosing Party’s Confidential Information to third parties, unless authorized under this Section of the Terms; (iii) protect the Disclosing Party’s Confidential Information as it protects its own Confidential Information, but in any event with not less than a reasonable degree of care; and (iv) not use the Disclosing Party’s Confidential Information for any purpose except as required to perform its obligations hereunder or as otherwise specifically permitted hereunder. Nothing in this Section shall prevent a Receiving Party from disclosing Confidential Information to a third party to the extent that such Confidential Information is: (i) previously known to the Receiving Party prior to disclosure by the Disclosing Party, without any obligation of confidentiality; (ii) publicly known or becomes publicly known through no breach of these Terms by the Receiving Party; (iii) rightfully received from a third party under no confidentiality obligation with respect to the Confidential Information; or (iv) independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information. In addition, Confidential Information may be disclosed to governments and their agencies under lawful order or judicial order. In the event that Trilogy receives a request or order to release your Confidential Information, we will notify You promptly (to the extent permitted by law), so that You may seek a protective order to prevent the disclosure of your Confidential Information.
19. Translations. Trilogy may provide translations of these Terms or other materials accessible through our Website and/or Cloud Services into languages other than English. Such translations are intended solely as a convenience to the non-English-reading public and are provided for informational purposes only. Trilogy has made reasonable efforts in order to provide accurate translations, however, no automated or computerized translation is perfect. The official text of these Terms and any other materials made available through our Website and/or Cloud Services is the English version. Any discrepancies or differences created in our translations are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise concerning the accuracy of the information presented by translated versions of these Terms or materials provided through our Website and/or Cloud Services, please refer to the English version.
21. Contact: If You have any questions or concerns about these Terms and/or if You wish to contact Trilogy for any reason, please direct all correspondence to: firstname.lastname@example.org.
Trilogy Software, Inc.
800, 1333 - 8th Street SW
Calgary, Alberta, Canada
(888) 841-3040 (toll free phone)